ELV AMC from Tecqx
Security systems tend to fail quietly: a camera goes offline, a hard drive stops recording, a door lock sticks. Often nobody notices until footage is needed. An ELV annual maintenance contract (AMC) prevents that. Tecqx maintains CCTV, access control, intercom, intruder alarm and gate barrier systems for businesses and buildings across Dubai.
We cover systems from most major brands, including ones installed by other companies.
What our ELV AMC covers
- Preventive maintenance visitsscheduled inspections, cleaning and testing of every device.
- Recording checksconfirming all cameras record and that retention meets your requirement.
- Firmware and software updateskeeping devices secure and supported.
- Fault responsepriority call-outs for breakdowns covered by the contract.
- Reportsa written report after each visit with issues found and recommendations.
- Spare partsreplacement parts supplied at agreed rates or included, depending on the plan.
Plans that fit your site
Visit frequency and cover depend on the size and importance of your system. We’ll inspect the site first, then propose a plan with a clear scope, so you know exactly what’s included.
How we work
- Site surveywe assess risks, entrances, cabling routes and requirements.
- Design and proposaldevice layout on your plans with a clear, itemised quote.
- Installationsupply, cabling, mounting and configuration by our engineers.
- Testing and trainingevery device tested and your team shown how to use the system.
- MaintenanceELV AMC with preventive visits and fast fault response.
Frequently asked questions
Do you maintain systems installed by other companies?
Yes. We begin with an inspection to record the condition of the system and agree the scope before the contract starts.
How often are maintenance visits?
Typically quarterly or twice a year, depending on the system and your requirements.
What’s the difference between AMC and pay-per-visit?
An AMC includes scheduled preventive visits and priority response for a fixed yearly cost; pay-per-visit is charged each time. For business-critical systems an AMC is usually better value.
Often combined with: CCTV Systems · IT AMC & Support